About Ray White Austar
Austar Realty was founded in 1999 and became a multi-office operation in 2009.
There are now five offices across West Auckland, with over 60 licenced agents based in New Lynn, Green Bay, Blockhouse Bay, Titirangi, and Central West (Te Atatu South).
For the past 6 years, we’ve been the highest-selling franchised agency in West Auckland, at times accounting for over 15% of all sales in the region. Intent on growing our business, we joined the Ray White supergroup in April 2018; immediately synergising with their commitment to the highest levels of customer service, brand reputation, and cutting edge technology. The Ray White Group is now Auckland’s second-largest in property sales, and with continued year on year increases in market share, is closing the gap rapidly to achieve its goal of market leader.
What we value
At Ray White Austar, we don’t talk about our values, we live them.
Respect, integrity, empathy, courageous honesty, and commitment to a common goal. These values are woven through everything we do; driving us forward, helping us to be better.
We’re home to a wide variety of agents from lots of different ethnic groups, which helps us to connect with all aspects of the communities we’re a part of. We welcome the rich diversity all of these people bring to the Austar family, and firmly embrace our multicultural heritage as we take West Auckland into the future.
The teamwork between Austar members is second to none in the industry. We encourage everyone to view the company as their second family, with many agents having multiple family members working within the group. These strong company values are reflected in our Net Promoter Score of 8.7 out of 10 – one of the highest in the industry.
Community & Culture
One of the things we’re most proud of is the strong sense of community and culture we’ve worked hard to create – not just within our offices, but within the company as a whole. We support local charities such as the Breast Cancer Foundation, Ronald McDonald House, Police Managers’ Guild Trust, our team gets involved in community events wherever we can.
Our Principal Officer Len Day hosts regular webinars with industry experts and New Zealanders advocating for charities and causes that we’re passionate about; like mental health with Sir John Kirwan, and food waste, food poverty and social isolation with Everybody Eats founder Nick Loosley.
